Delivery and Returns
Orders placed before 2 pm will be delivered within 2 to 4 working days to addresses in the Netherlands, Belgium, Germany and France. For countries other than the Netherlands, Belgium, Germany and France the shipping time is 10 days. Orders placed after 2 pm, or during the weekend, will be shipped the next working day. In case of a ‘Pre order’ you will receive your order on the date indicated in the product description.
Shipping rates/track & trace:
Shipping costs are automatically calculated and added to the shopping cart when you place your order. Free shipping is offered for orders over 100 EUR.
From the moment your order is delivered, you can keep it on approval for 14 days. If you are not satisfied with the item, you can exchange or return it within 14 days. In that case, please send the item with a completed return form to:
Keiretsu Europe B.V.
3043 NA ROTTERDAM
You will receive an automatic confirmation of receipt of your returned item. Return shipping costs are at your own expense. The purchase amount will be refunded to the bank account or credit card that was used for payment of the order. If you return the entire order, you will also receive a refund of the shipping costs, if applicable.